技术支持工程师英文简历模板
伤感美文摘抄-中秋祝语
技术支持工程师英文简历模板
sandy lin
15f,tower2 ,bright china,building1,beijing.
professional experience
1998-present technical engineer
mercer ine.,albany,ny
plan,coordinate, and execute hardware,software and
network installation,configuration,maintenance
,troubleshooting
and repair operations for
service contract lize in
maintaining ibm and
mac pcs,and peripherals with emphasis on
networking environments.
develop and implement service schedules,systems
and
procedures to assure delivery of
quality,cost-efficient technical
services.
quickly diagnose causes of
systems failures and
malfunctions to ensure
highest operating efficiencies,reliability,and
quality performance standards.
respond immediately to emergency situations with
sensitivity to deadlines and customer needs.
assist network engieers woth
installation and
trobleshooting of appleshare
and novell systems.
analyze client
equipment and operations to determine
servicing and supply needs.
monitor and maintain cost-effective inventories of
supplies,tools and materials.
investigate,test,and implement improvements to
existing
procedures.
consistently manage time and multiple tasks to
meet
deadline,established objectives,and
quality performance standards.
foster clear communications and maintain excellent
staff
and client working
1982-1988 manager of information systems
kritel associates,inc.,schnectady,ny
directed and supervised all mis,related activities
for a
financial services firm supplying
critical,timely information to
corporate
client tered diston''''s 2 novell 2x
networks,maintaining peak operating
efficienclen and providing
user training for
all hardware and software lled
budget costs
for purchasing and operations.
licenses and certifications
candidate for certified netware engineerc.n.e.*
certification in macintosh cpu. printer,and
powerbook
repair*certified in okidata &
epson laser and impact
printers*certification
in hewlett packard laser jet printers
technical expertise
hardware
proficiencies:ibm:at,xt,ps2*macintosh*hp:ii-iiisi
laser printers,color plotters*okidata*epson*
des t ocr
scanners*storage dimensions eo scsi
drive.
networks:appletalk*ethertald*novell netware
2x,3x*cabling,no des peripherals.
software applications:sh operating systems*ms
windows 3.0,3.1*windows applications * cwp
5.1* word
*excel*lotus*wordperfect
5.1*displaywrite 4*quicken
3.0*pagemaker 4.0*
harvard graphics 3.3*publishtext pac ocr*
nutshell plus ii*paradox 3.0
notice:
professional
licensure and certifications add weight to
resume.