2019年商务英语考试BEC中级试题.doc
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2019
年商务英语考试
BEC
中级试题
单项选择题
1
、根据下面资料，回答题
meetings are voiceD at the (0)..D..
by keeping to the (19).....
example, there is no (20).....
with Item Six on the agendA
(21).....
(22)......
Business Meetings It is
important that ideas anD suggestions
tableD at formal
．
time
．
This is achieveD
．
in discussing ideas to do
．
shown on the agenda
．
For
．
when Item Two has not yet
been
．
may
．
Such deviations from the
agendA
．
in confusion among
the people at the meeting;
．
concentration if they see something
．
some
．
under
they may
also (23).....
as irrelevant. To make
certain that the meeting proceeds in
an
orderly fashion, it is therefore useful to(24)
.....
they must(25) .....
at A
．
(26) .....
(28)....
grounD
rules
．
First, everyone will
neeD to understanD that
．
their comments to the topiC
discussion
．
The
Chair can then encourage one person to speak
．
so that any ideas offereD
can be discusseD
．
If this
procedure is
anD (27)Once that person
has finished, someone else can put
．
their ideas anD so on
adopted, the participants will be able
to follow the various
issues in A
．
consistent manner, which
will help with the
decision-making
(29)....
(31)....
．
later on
．
It will also
(30).....that the quiet
people at meetings get A
colleagues
．
In (32).....
(33).....
．
chance
to
．
their say, rather than
just their more outspoken
．
it is often the quiet people at
（
19
）应选
．
take-
meetings
who generate the best ideas, because they are in
the
．
of thinking before
they speak.
A
．
structureB
．
directionC
．
orderD
．
arrangemer 2
、根据下面资料，
回答题
Buffet Zone Lucy
Robertson starteD working at A
away
fooD business to supplement her income during her
student days at Edinburgh
University
．
Several years later she
haD bought the business anD now, 17
years on, she owns
Grapevine Caterers,
probably Scotland's leading independent
caterers, with A
．
turnover of almost
ε
6m. She haD never
planneD to own A
．
business, anD haD certainly
never
considereD A
．
career in catering
．
(0)...G However, her
unplanneD career began in
1985, when she returneD to
Edinburgh
anD discovereD that the takeaway she haD workeD in
was up for sale
．
On impulse, she bought it,
but admits that
at the time she
knew nothing about catering
．
(8).....It was
A
．
difficult time,
but essential in terms of gaining the
experience she needed
．
The late 1980s boom was
gooD for
business, with large numbers
of office workers wanting
takeaway fooD for their lunches
．
(9)....
．
were 26 fooD
outlets within A
．
5-kilometre
radius,
Robertson recalls, as the
economy changeD anD the once packeD
office blocks starteD to become vacant,
it became clear that
Robertson woulD
neeD to diversify
．
(10)......It changeD the
direction of the company for good. As
Robertson began to win
catering contracts, she decideD that
the company woulD have
to
move to larger premises
．
In
1994, the move was made when
she bought another catering
business that already haD
A
．
number of
profitable contracts for boardroom
ile,
Robertson's main competitor, the oldest
catering company in Edinburgh, was
causing her some
anxiety
．
warns
．
Bu
t Robertson is not someone who is easily put
off
．
(11).....
．
Partly as A
anD
having outgrown another site, Robertson bought A
centre location for the group's
headquarters. By now,
Grapevine's main
competitor was A
．
result of
this, turnover doubled,
．
city-
．
new catering company
calleD Towngates
．
Although Robertson trieD to
raise enough
money to buy Towngates,
she diD not succeed
interveneD anD Towngates went
bankrupt
accepteD anD the
company's turnover went from
．
Then luck
ε
700,000 to
．
(12)......Many
ε
1
.5
million almost overnight. However, the company's
growth
was not as smooth as
it sounds in retrospect
．
Robertson
admits,
period
．
Like many under-capitalizeD
companies trying to grow,
it might
easily have collapsed.
challenge of
developing your own business. A
．
But there are
plenty of similar contracts to be won
in the east of ScotlanD
before
Robertson turns her attention
elsewhere. B
rounD this
particular problem was to recruit the catering
manager of the rival company.
C
to make A
．
profit. D
．
But this demanD was short-
．
dramatiC
．
learning curve anD
．
Her
way
lived, anD before long, increasing
competition made it harder
very small
amounts of money were earneD at
first,
Robertson
．
E
．
She decideD that the
solution, since many
companies requireD
working lunches for
meetings with
clients, was to prepare anD deliver
meals to business
premises. F
．
On hearing this, Robertson
immediately contacteD
all of their
clients anD offereD the
services of Grapevine
Caterers. G
．
Instead, she studieD
accountancy after leaving
university,
anD A
．
steady if
unspectacular professional path
seemeD
set.
（
8
）应选
3
、根据下面资料，回答题
A
Gianluca
Tramcere, Silica Systems An
outsourced IT service is never a
fully
independent entity. It is tied to the home
company's
previous and continuing
systems of working. But despite the
added responsibility of managing new
ways of working, many
businesses ignore
the integration process. They fail to
establish contracts that define the
ways in which the two
companies will work alongside one
another, and focus solely
on the
technological aspects of service delivery. B Kevin
Rayner, Domola Businesses need to build
integration
competency centers
dedicated to managing the integration
effort. It is critical to have an
individual in charge to
check that the external and internal
business operations work
together.
Although companies often think of outsourcing as a
way of getting rid of people and
assets, they need to
remember that, at
the same time, outsourcing involves gaining
people. Because there is a new
operation being carried out in
a
different way outside of the home business, this
creates a
training element. C Clayton
Locke, Digital Solutions
Communication
is the key to success, and outsourcing to other
regions or countries can lead to a
range of problems. For any
such
initiative, it is necessary to create a team where
there
is good, open
communication and a clear understanding of
objectives and incentives. Bringing
people to the home location
from the
outsourced centre is necessary, since it can aid
understanding of the complexities of
the existing system. To
integrate
efficiently, outsourcing personnel have to talk to
the
home company's executives and users
to understand their
experiences. D Kim
Noon, J G Tech One way to avoid the
difficulties of integration is to
create a joint
venture
company with the outsourcer. Thus, a company can
swap
its assets for a share of the
profits. Yet joint ventures
bring
potential troubles and companies should be careful
not
to lose sight of the original
rationale for outsourcing
：
to gain cost
efficiencies and quality
of service in an area that
for some
reason could not be carried out entirely in-house.
The complexities and costs of a joint
venture initiative
should not be
underestimated. the need to teach skills to
employees
working on the outsourced process 4
、根据下面资料，
回答题
Who Benefits Most from
Company Training? According to
recent
research, the better educated and the higher up
the
socioeconomic(0)...C...you are, the
more likely you are to be
offered workplace training.
And, incidentally, the more
likely you
are to then turn (19)......the offer, pleading
family and personal commitments or
(20)......of work. Less
qualified
staff, on the other hand, are offered fewer
training opportunities, but are more
eager to (21).....them
up.
In fact, people with few or no educational
qualifications
are three times more
likely to accept training when it is
offered. In the majority of companies,
more (22).....are
allocated to management
training than to other areas.
Employers
(23).....their better qualified staff as more
important to the business, so they pay
them accordingly
and invest more in
them in (24)......of training. This is
(25).....by the fact that organizations
are dependent on
properly
(26).....managers making the right decisions. But
this (27).....may mean that companies
are(28).....other parts
of the
workforce down. The researchers found A
．
growing
demand for training among
the lower-skilled. Unfortunately
this
demand is not being (29)....by employers, even
though
there are strong indications
that companies would benefit
from doing
so. They also discovered that, despite the
substantial (30)....between the
training provided for
managers and that
offered to other staff, there was still
research, training was defined as any
(31)....of planned
helping employees do
their work better. It therefore included
A
．
wide variety
of approaches. on-the-joB
widespread
endorsement of training. For the purposes of the
instruction or tuition provided by an
employer with the aim of
．
and
classroom
training (32).....to be used equally by employers.
But learning on the job, which involved
observing A
procedure and then
practising it, was easily the most popular
．
certain
method for all categories of employees.
While many felt that
learning from
colleagues was best, very few(33).....the
internet as an effective way to
train.
（
19
）应选
A
．
backB
．
overC
．
downD
．
off
填空题
5
、
1.
Problems at Southford Plant
Dear MR
Ballard, You asked for a brief report concerning
the
recent events at the Southford
Plant. We have
consulted
the files and spoken to relevant members of the
higher
management and thus are able to
provide an explanation for the
breakdown reported in the press on 17
May of this
year.
____1____
The handling equipment used to deliver the
components to the assembly line has
been known to be in need
of an overhaul
for the past six months. The plant has been
working to full capacity to finish the
American orders
according to schedule.
As you know, we had commissioned a
study by Industrial Research
Consultants. ____2____ In it
they
warned that there was not enough space available
to
store sufficient components
____3____
We had decided to
install fully automated robot system.
However, at the same
time it was clear
to our production director that given the
present maintenance staff, we would not
have sufficient staff
available if big
problems were to arise____4____But we were
still only working a two-shift system
so the machines were
not getting the
necessary cover.
We all
agree that the
breakdown was extremely
unfortunate and yet we must admit
that,
under the circumstance, it was not entirely
unexpected.
We now believe that we have
managed to sort out the major