2019年商务英语BEC中级考试试题.doc
远东旋律-
2019
年商务英语
BEC
中级考试试题
填空题
1
、
Questions 8-12
·
Read the article below
about job interviews.
·
Choose the best sentence
from the list on the opposite page
to
fill each of the gaps.
·
For
each gap 8 -12 mark one letter (A-I) on your
Answer
Sheet.
·
Do
not use any
letter more than
once.
How to Succeed at
Interviews
The aim of a job interview
is to establish whether you are
likely
to do well in a particular job in a specific
organisation.
This is not only a matter
of having the necessary technical
knowledge and skills. You must also
have the motivation, the
ability to
adapt to new ways of working and to a new work
environment, and the personality to do
the job and fit into a
new team.
(example)____. These include
getting on
with people, oral and written communication,
teamworking, problem solving and good
time management.
Most people think that interviewers
know what they are
looking for and will
recognise it when they see it. (8) ____.
This applies to recruiters as much as
anyone else. In fact a
former head of
selection at one big firm used to say that
“
some interviewers are so
poor they would do better to rely
on
chance
”.
In companies which
recognise this, various methods are used
to try to find the right person (9)
____. Research has shown
that this
approach is more reliable than the ordinary job
interview, though not as effective as
using personality
tests or assessment
centres.
In a structured interview the
interviewer groups the
qualities listed
in the job specification under various
headings. There are two well-
established structures for this
the
National Institute of Industrial
Psychology
’
s
Seven -
Point Plan and the Five-Fold
Grading System. Both these
systems
cover factors such as physical appearance,
qualifications, general intelligence,
motivation and
previous experience.(10)
____.
However, they should not give
equal weight to each one.
Some factors
are more important in one job than another. For
example, physical appearance and manner
will be more
important in a sales
position than in a researcher who works
behind the scenes. It is also a fact
that the impact the
candidate makes in
the first three of four minutes of an
interview is of major importance.(11)
____.A decision not to
hire is often
made during those first few minutes.
It
is not always possible to tell whether structured
interview
techniques are being used. If
interviewers ask questions
systematically, using some kind of
checklist, and
occasionally make a
brief note, they probably are. On the
other hand, if the interviewer goes
through your application
form to
confirm what you have already said, or asks
irrelevant questions, or jumps from one
topic to another the
interview is
unlikely to be structured. Before you attend any
：
interview, look again at the job
description and the personal
specification. (12) ____. If you
already have a mental list
of the key points that you need to
mention, you are
unlikely to waste time
giving irrelevant information or to
omit important points in your favour.
A Study them closely and
assess what your interviewer will be
looking for.
B
However, people are actually not very good at
assessing
one another.
C A number of skills are common to most
of these
interviewing situations.
D Although a favourable
impression may be reversed later in
the
interview, a negative impression is rarely
changed.
E The most common is the structured
interview.
F The effectiveness of the
interviewer can be improved
by
training.
G For each of
these areas the interviewers score
candidates against how well they fit
the job specification.
H
The ability to cope with stress and get on with
people is
essential.
I But there are other personal skills
that affect
your success in a job.
2
、
1.
Problems at Southford Plant
Dear MR Ballard, You asked
for a brief report concerning the
recent events at the Southford Plant.
We have consulted the
files and spoken
to relevant members of the
higher management and thus are able to
provide an explanation
for the
breakdown reported in the press on 17 May of this
year.
____1____
The handling equipment used to deliver the
components to the assembly line has
been known to be in need
of an overhaul
for the past six months. The plant has been
working to full capacity to finish the
American orders
according to schedule.
As you know, we had commissioned a
study by Industrial Research
Consultants. ____2____ In it
they
warned that there was not enough space available
to
store sufficient components
____3____
We had decided to
install fully automated robot system.
However, at the same
time it was clear
to our production director that given the
present maintenance staff,
we would not have sufficient staff
available if big problems were to
arise____4____But we were
still only
working a two-shift system so the machines were
not getting the
necessary cover.
We all
agree that the
breakdown was extremely
unfortunate and yet we must admit
that,
under the circumstance, it was not entirely
unexpected.
We now believe that we have
managed to sort out the major
problems which
we had been having with the conveyor equipment
____5____ Added to this is the fact
that personnel department
has been
successful in recruiting some highly qualified
maintenance staff who makes us
confident that a repetition of
the 16
May now seems entirely unlikely.A. They also
recommended expanding the present two-
shift system to a
three-shift one.B.
And also when the new robots are installed
in September, we feel certain that such
problems will become
a thing of the
past.C. Unfortunately, as you know, there has
been a major
problem with recognizing the maintenance
schedule.D. The wide range of machine
we operate is not fully
supervised at
all times.E. The cause of the breakdown was
very simple.F. They submitted their
report on April 5.G.
There
have been a number of delays and breakdowns in
production recently which have been
reported in the press.H.
The firm has
been advertising for maintenance engineers for
some weeks.I. All the facilities in the
plant will be
coordinated to enable the
workers to step up production of
the
new range of machines.3
、
Questions 8-12
·
Read the text
below about career planning.
·
Choose the best sentence
from the list on the opposite page
to
fill each of the gaps.
·
For each gap 8 -12, mark
one letter (A-I) on your Answer
sheet.
·
Do
not use any letter more than once.
Career Planning
For many
employees, automatic promotion up the ranks of
a company is becoming increasingly
rare. A new study suggests
that, in
response, employers need to consider how they can
help
staff develop their careers.
Employers need to rethink
their approach to career
management
completely, according to the latest research by
the Institute of Employment Studies.
The new study finds that
in fact there
is little opportunity for individual career
development in many large
organisations. (example)____.The
Institute of Employment
Studies makes it clear that it is not
good practice for companies to hand
over career development
to individual
employees and then simply leave them to get on
with it. (8) ____.
So how should employers
help their staff develop a career?
Most
employees have come to accept that career
development is
not always the same
thing as upward promotion and a higher
salary. (9) ____.They must also ensure
that these
opportunities
are extended to all their staff and not just to
selected individuals.
Nick Bridges, who is
Director of Human Resources Policy
at
the Bank of Eastern England, believes there is
more talk
than action in this area.
(10) ____. One way, he believes,
for
companies to show how serious they are about
individual
learning is to make it an
official part of company practice, as
the Bank of Eastern England has done.
(11)____. This
document, he
points out, has made the role of managers clear,
and the company has also invested huge
amounts of money
educating managers so
that they can then train their staff.
Another company, British Chemicals, has
contracted an
independent organisation
to help staff with confidential
career
advice. According to John Yates, the head of
Individual Learning and Development at
British Chemicals,
there is an
important role for outside agencies to play in
the career management process. He adds
that it is company
policy for managers
to give all staff
‘
roadmaps
’
which show
possible career
routes within the company structure. (12)____.
This has worked especially well, he
says, for staff who are
used to
depending on their line managers for guidance.
Many large
organisations now recognise that career
development cannot be regarded in
isolation, and must be
part of an
overall business strategy. Human Resources has a
real role to play in building a strong
workforce which meets a
company
’
s long
-term business needs and makes it more
competitive.
A
Its policy statement says that by 2006, eighty per
cent of
its staff will have a
professional qualification.
B His recommendations go even further
than that, and he
has called for a
national debate on the issue of what should
be regarded as a career in the future.
C This change of attitude
means employers need to place more
emphasis on giving staff the chance to
develop a range of skills
through
horizontal job moves.
D It
points out that employees need to know what the
overall company vision is in order to
achieve many of these.
E
The problem that often arises is that, while they
are
increasingly encouraged to manage
their own careers, they
are not
provided with the knowledge and training to do
this.
F They are able to
see that, contrary to expectations, jobs
in different fields are similar, and
they can also see how it
is possible to
cross over to other areas.
G Its employees are no longer motivated
by these factors
alone, and the problem
today is matching a person
’
s
motivation
with the right job.
H He
argues that while Human Resources managers are
saying
the way forward is through self-
managed learning and self-
development, they are still failing to
provide
adequate learning resources.
I The main reasons for
this, it concludes, are the recent
cuts
in the number of middle-management posts, and
the changes that have taken place in
the responsibilities
of personnel
departments.
4
、
PART FOUR
Questions 21-35
Read the text below about job prospects
at the Provincial
Bank.
Choose the correct word A, B, C, or, D
on the opposite
page to fill each gap.
For each question 21-35,
mark one letter (A, B, C, or D)
on your
Answer Sheet.
Employment
Opportunities for Graduates with the Provincial
BankThe Provincial Bank is one of the
biggest (example)
____________
institutions in the U.K. With its 1,900 branches
and 58,000 employees, it has (21)
____________ a household
name. Almost
4,000 of these employees (22) ____________
managerial or executive positions. The
bank has an
outstanding (23)
____________ of profitability, which has
been achieved by introducing
innovations at the same time as
maintaining leadership of the (24)
____________. The bank's
comprehensive
training programme concentrates on (25)
____________
the most important skills that graduates need in
order to (26) ____________ early
management responsibility.
Trainees take responsibility for their
own continuous self-
development through
visiting other branches and departments,
and by (27)____________ courses in
management skills. They
also receive training in order to
increase their knowledge of
the bank's
(28) ___________. The bank supports
(29)____________ of staff who wish to
take professional
examinations, and its
Graduate Training Scheme is
(30)_____________ to the nationally
recognized Diploma in
sly the quality
of its mangers is of
(31)____________
importance to the bank's performance. It
welcomes good graduates in any subject
area, (32)____________
they can demonstrate the ability to
influence events, and
have the
potential to (33)____________ both as leaders and
as
part of a team. Most graduate
trainees join the Retail Banking
division initially. Those starting on
this programme will soon
have the
(34)____________ to work in other parts of
the bank and can (35)____________ a
varied and flexible
working life.
Example
：
A
budgetary B fiscal C financial D economic
21 A opened B entered C turned D become
22 A hold B do C keep D own
23 A career B catalogue C record D
experience
24 A area B trade C record D
market
25 A making B reaching C
developing D heightening
26 A present B
treat C deal D handle
27 A observing B
attending C involving D staying