英语培训资料
-
问候与接待：
Hello
！
(Good
morning/afternoon/evening
！
)
你好！
（早上好！
< br>下午好！
晚上好！
）
What can I do for you?/May
I help you?
我能帮你什么忙吗？
I beg your pardon?
您能重复一遍吗？
Would you please slow down?
可以请您慢一点吗？
Please wait a minute/second/moment.
请稍等一下。
感谢与应答：
Thank you very much.
非常感谢。
Thanks for your cooperation!
谢谢您的合作。
You are welcome!/It’s my pleasure!/
Don’t mention it!
不客气。
道歉与应答：
I’m
sorry
！
对不起！
Sorry to keep you waiting.
对不起，让您久等了。
Sorry to trouble you.
很抱歉打扰您。
I’m terribly sorry, but
this is the rule.
很抱歉，这是规定。
Never mind./
It doesn’t
matter.
没关系。
告别：
Goodbye
！
/See you
later!
再见！
Have a nice trip!
祝您旅途愉快！
Welcome to China again.
欢迎下次再来中国。
Communication(1 )
对话
1
P: Passenger
旅客
S:
Staff
机场职员
P: Could you tell me where the
restaurant is located?
您能告诉我餐厅在哪吗？
S: Certainly. Take the elevator
['eliveit
ə
] down to Basement
Level One and it’s right
there.
可以，乘电梯到地下一层就是。
P: Where are the elevators?
电梯在哪里？
S: The elevators are beside
the escalators['esk
ə
leit
ə
] over there.
自动扶梯在那
边，电梯在自动扶梯旁
边。
P: Got it.
Thank you very much.
知道了。非常感谢。
S: You are
welcome.
不客气。
Communication(2)
对话
2
P: Excuse me.
Do you know where I can find something to read?
麻烦您了，请问您知道哪里可以买到读物？
S:
Turn
left
at
the
second
corner
ahead
and
you
will
see
a
bookstore
beside
a
restaurant.
在前面第二个拐角左转，你会看到在餐厅旁边有一家书店。
P: OK. Thanks.
好的。谢谢。
S: My pleasure.
不客气。
Communication(3)
对话
3
P
:
Excuse me, Miss?
您好，小姐。
S: Yes, sir. Anything I can do for you?
有什么需要帮忙的吗？
P: Do you have
smoking room here?/Where can I have a cigarette?
这边有吸烟
室吗？
/
我可以在哪里吸烟？
S: The smoking room is
located on the first floor. Please go straight
ahead and take
the escalator on your
left to go downstairs.
吸烟室在一楼，您由此直走并搭乘左边扶手电梯下楼
P: OK. I see.
好的，我知道了。
S: Please pay attention to the
announcement for your boarding to make sure not to
miss your flight.
请注意收听有关您航班的广播，以确保您不会误机。
P: Thank you very much for
your kindly reminder. I will!
谢谢您的温馨提示，我
会的。
S: Happy to serve
you.
乐意效劳。
Overview
复习
P: Passenger
旅客
S: Staff
机场职员
P
：
Good Morning/Afternoon/Evening. Welcome
to our Capital Jet Terminal.
早上
/
下午
/
晚上好
!
欢迎光临首都公务机。
S: Is it the departure flight?
请问是出港航班吗？
P
：
No,
it’s the arrival
flight.
不是，是进港航班。
S: Can I have your place of departure
and estimated time of arrival?
可以告诉我航班的出发地和预落时间吗？
P
：
Yes, it leaves
Shanghai for Beijing, and the estimated time of
arrival is 4:20pm.
航班从上海出发，预计下午
4:20
到达北
京。
S:
All
right.
Your
flight
number
is
A,
departing
from
Shanghai
at2:00pm,and
the
estimated time of
arrival is 4:20pm.
好的，您的航班是
A
，出发地上海，起飞时间为下午
2:00
，预计预达时
间为下
午
4:20
。
< br>
P
：
My flight has been changed ,and I want
to change the time of using
the room.
我变更了航班，想把休息室的使用时间做一下调整。
S: Please tell me the new flight number
and the time you expect.
请你告诉我变更后的航班号码，及你想调整的使用时间。
（一）机场常用句型
What
is
your
destination?
您的目的地是哪里？
Please tell me your flight
number.
请您告诉我您的航班号。
We
will
inform
you
in time , if
there is
any
change.
如果有变化我们会<
/p>
及时通知您。
What
would
you like to
drink?
请问您想喝点什么？
Mind
your
step. The
floor is
slippery.
请小心地滑。
I
am
afraid I
can not
do that.
不好意思，我恐怕没办法那样做。
I
beg
your
pardon?
对不起请再说一遍好吗？
2
、对话模式
A:
Excuse me, where is the …?
请问
……
怎么走？
B:
Go along this way then turn
right.
请您直行右转。
A
：
Thank you very
much!
非常感谢！
B:
You are
welcome.
不客气。