商务英语学习资料全
-
p>
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商务英
语学习资料:
50
个英语绝佳句型
1.i'm an office worker.
我是上班族。
2.i work
for the government.
我在政府机关做事。
3.i'm
happy to meet you.
很高兴见到你。
4.i like your sense of humor.
我喜欢你的幽默感。
5.i'm
glad to see you again.
很高兴再次见到你。
6.i'll
call you.
我会打电话给你。
7.i feel like sleeping / taking a walk.
我想睡
/
散步。
8.i want something to eat.
我想吃点东西。
9.i need
your help.
我需要你的帮助。
10.i would like to talk to you for a
minute.
我想和你谈一下。
11.i have a lot of problems.
我有很多问题。
12.i hope
our dreams come true.
我希望我们的梦想成真。
13.i'm looking forward to seeing you.
我期望见到你。
hearing
from you
14.i'm supposed to go on a
diet / get a raise.
我应该节食
/
p>
涨工资。
15.i heard
that you
'
re getting married.
congratulations.
听说你要结婚了,恭喜!
16.i see what your mean.
我了解你的意思。
17.i
can't do this.
我不能这么做。
me explain why i was late.
让我解释迟到的理由。
's
have a beer or something.
咱们喝点啤酒什么的。
is
your office?
你们的办公室在哪?
is your plan?
你的计划是什么?
is the
store closing?
这家店什么时候结束营业?
you sure you can come by at nine?
你肯定你九点能来吗?
i
allowed to stay out past 10?
我可以十点过后再回家吗?
meeting was scheduled for two hours, but it is not
over yet.
会议原定了两个小时,不过现在还没有结束。
's birthday is this week.
汤姆的生日就在这个星期。
you
care to see it / sit down for a while?
你要不要看
/
坐一会呢?
you cover for me on friday / help me /
tell me how to get there?
星期五能不能请你替我个班<
/p>
/
你能帮我吗
/
你能告诉我到那里怎么走吗?
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you do me a big favor?
能否请你帮我个忙?
give me a hand
is crazy about crazy english.
他对疯狂英语很着迷。
you
imagine how much he paid for that car?
你能想象他买那车花了多少钱吗?
you believe that i bought a tv for $$25?
你能相信我花
25
美元买了一台电视机吗?
< br>
you know he was having an affair /
cheating on his wife?
你知道他有外遇了吗?
/
欺骗他的妻子吗?
you hear about the new project?
你知道那个新项目吗?
you
realize that all of these shirts are half
off?
你知道这些衬衫都卖半价了吗?
you mind if i take tomorrow off?
你介意我明天请假吗?
37.i
enjoy working with you very much.
我很喜欢和你一起工作。
you
know that stone ended up marrying his secretary?
你知道吗?斯通最终和他的秘书结婚了。
's get together for lunch.
让我们一起吃顿午餐吧。
did
you do on your
test?
你这次考试的结果如何?
you think you can come?
你认为你能来吗?
was
your weekend ?
你周末过得怎么样?
is my card.
这是我的名片。
is used
to eating out all the time.
他已经习惯在外面吃饭了。
45.i'm getting a new computer for
birthday present.
我得到一台电脑作生日礼物。
you ever driven a bmw?
你有没有开过“宝马”?
about if we go tomorrow instead?
我们改成明天去怎么样?
do
you like hong kong?
你喜欢香港吗?
do you want your steak?
你的牛排要几分熟?
did
the game turn out?
球赛结果如何?
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商务英语
BEC
前台接待访客常用会
许多规模比较大的公司都有一个接待员,我们通常叫前台。
The
work
of
a
receptionist
is
interesting
and
varied.
前台的活可是不少。
The
work
is
also
important
because
the
receptionist
is
the
first
person
visitors
see when they come
to
a firm.
So
the
receptionist
gives them the first idea of the firm.
我们来看看
Rose
这位前台是怎样接待来访客人的吧。
Rose
is
a
receptionist
at
Modern
Office
limited. In this part Rose will speak to Mr.
Hussein, who has an appointment with the
Sales Manager Mr. Shelli at 11:30.
ROSE: Good morning. Can I help you?
MR
HUSSEIN: Good morning. Is this Modern Office Ltd.?
ROSE: Yes it is.
MR HUSSEIN: I
have an appointment with the Sales Manager at 11:
30.
ROSE: May I have your name, please?
MR
HUSSEIN: Hussein. Omar Hussein. I'm from the Gulf
Trading Company.
ROSE:
Let
me
see...
Ah
yes,
Mr
take
a
seat,
Mr
Hussein.
I'll
tell
the
Manager's Secretary you are here.
(DIALS)
MARIA: Mr Shelli's Office.
ROSE: Hello Maria, this is Reception.
Mr Omar Hussein is here. He has an appointment
with Mr Shelli at 11.30.
MARIA: Mr Omar
Hussein?
ROSE: Yes, he's from the Gulf Trading
Company.
MARIA: Oh, yes, that's right. I'll come
and fetch him now.
ROSE: Thanks. (REPLACES
PHONE) Mr Shelli's secretary is coming down now.
MR
HUSSEIN: Thank you.
MARIA: Mr Hussein?
MR
HUSSEIN: Yes, that's right.
MARIA:
I'm
the
Sales
Manager's
secretary. Please
come this
way.
I'll take
you
to
his
office.
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一般的访客都是提前有预约的。但也有些没有预约的“不速之
客”
。这个时候前台应该怎样接
待这些客人呢
< br>?
我们看看
Rose
是怎么做的吧
!
The second visitor is Mr
Li. He has not an appointment, but he wants to see
Mr Shelli.
MR
LI: Good morning.
ROSE: Good morning. Oh, Mr Li. How are
you? '
MR LI:
I'm fine, thanks, and you?
ROSE: Oh, busy as usual. Do you want to
see Mr Shelli?
MR LI: Yes, please.
ROSE: Have you an
appointment?
MR
LI: Er... No, I haven't. You see, I only arrived
in the country this morning.
ROSE: Well, I know he's
busy at the moment but I'll ask his secretary when
he'll be free.
Please sit down.
MR LI: Thank
you.
(DIALS)
MARIA: Mr
Shelli's office.
ROSE:
Oh,
hello
Maria.
It's
reception
again.
I
have
Mr
Li
here.
He
hasn't
an
appointment but he'd like to see Mr
Shelli. When will he be free?
MARIA: Let me see ... Well,
Hmmm, he'll be free about 12.30. Can Mr Li wait?
ROSE: Mr Shelli
will be free about half past twelve. Can you wait?
MR LI: What's
the time now?
ROSE: It's nearly 12: 00.
MR LI: Oh that's fine. I'll
wait.
ROSE: (TO
MARIA) Maria, Mr Li will wait.
MR LI: Right. I'll fetch
him when Mr Shelli's free.
ROSE: Thanks. (REPLACES PHONE) (TO MR
LI) She'll come and fetch you later.
MR LI: Thank you.
ROSE: Where are
you staying, Mr Li?
MR LI: At the Plaza.
ROSE: The Plaza?
MR LI: Yes, I
usually stay there.
公司里常来的客户一般前台都熟悉。当然,也会有陌生人来造访。这不,
Mr
Lefere
来造访
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Mr
Ballito
了。且看
Rose
如
何处理。
MR LEFERE: Good morning.
ROSE: Good morning. Can I
help you?
MR
LEFERE: Er, yes. I have an appointment with Mr
Ballito at a quarter past ten.
ROSE: May I have your name
please?
MR
LEFERE: Paul Lefere
…
from the International Hotel Group.
ROSE: Thank
you. Please take a seat, Mr Lefere, and I'll phone
Mr Ballito's office.
(DIALS)
OPAL: Mr Ballito's office.
ROSE: Hello, Opal. This is
Reception. Mr Lefere is here for his 10:15
appointment.
OPAL: Oh yes Rose. Mr Ballito's
expecting him. He is in Room 9 on the first floor.
ROSE: Thanks.
(REPLACES PHONE) MR Lefere, would you please go up
to Room 9 on
the first floor. Mr
Ballito's expecting you.
MR LEFERE: Room 9 on the first floor.
ROSE: That's
right. The stairs are on the left.
MR LEFERE: Thank you.
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商务必备:
15
种商务英语电话应答
情况一:打电话的人找的是你自己
Is
Daisy there
?
(
Daisy
在吗?)
This is she.
我就是。
(注:
男的用
This is
he.
)
Youre speaking/talking to her.
你正在跟她说话。
(注:
男的用
You
‘
re
speaking/talking
to
him.
)
This is Daisy.
我就是
Daisy.
Thats me.
我就是。
情况二:打电话的人要找的人不在
May I speak to Mr.
Gates
?
(请问
Gates
先生在吗?)
Hes not here right now.
他现在不在这里。
Hes out.
他出去了。
Hes in a meeting right now.
他现在正在开会。
Youve just missed him.
你刚好错过他了。
Hes just stepped out.
他刚好出去了。
情况三:打电话的人要找的人不在,
问对方是否要留言
Can I talk to
Mark
?
(我可以跟
Mark
讲话吗?)
Hes out on his lunch break
right now. Would you like to leave a
message
?
他出去吃午饭了,
你要留言吗?
Hes not available right
now. Can I take a message
?
他不在,
我可以帮你传话吗?
情况四:打电话的人问他要找的人何时回来
Do you know
when he will be back
?
你知道他什么时候会回来吗?
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Im
sorry. I dont know.
抱歉,
我不知道。
I have no idea.
我不知道。
He should be back in 20
minutes.
他应该二十分钟内会回来。
情况五:打电话的人问他要找的人在哪里
Do you have any
idea where he is
?
你知道他在哪里吗?
Sorry. I dont know.
抱歉,
我不知道。
Hes at work right now. Do
you want his phone number
?
他现在在上班。你要不要他的电话号码?
情况六:打电话的人要找的人不在,
愿意接受对方的留言
Can I leave a
message
?
我可以留个话?
Yes. Go ahead, please.
可以,
请继续。
Of course. Hold on for just
a second so I can grab a pen and paper.
当然,
稍等一下让我拿个纸笔。
Sure, if you can excuse me
for just a second. Let me find a piece of paper to
write it
down.
当然,
如果你可以等我一下下,
让我找张纸写下来。
情况七:接受对方留言时听不清楚,
希望对方重复
When he comes back, can you
have him call me at (206)
5551212
?
他回来后,
能不能让他打
(
206
)
5551212
这个号码给我?
Can you repeat
again, please
?
能不能请你再重复一次?
(Say) Again,
please
?
再说一次好吗?
Pardon
?
抱歉。
(请再说一次)
Come again,
please
?
再说一次好吗?
Im
sorry
?
抱歉。
(请再说一次)
情况八:对方希望留话,
怕听错了,
不想接受对方的留言
May I leave a
message
?
我能否留个话?
You
know
what
?
My
English
is
not
that
great,
and
I
dont
want
to
miss
anything.
Would you mind
calling back later
?
Im sorry.
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你知道吗?
我的英文不是非常好,
我不想听错话。你介意稍后再打来吗?
我很抱歉。
If you dont mind, could you
please call back and leave a message on the
answering
machine
?
My English is not very good.
如果你不介意的话,
能否请你再打一次,
然后在录音机上留言?
我的英文不是很好。
情况九:打电话的人要找的人是别人,
请对方稍等
Is Brandon
there
?
Brandon
在吗?
Yes, he is. One moment, please.
他在。请稍等。
Hold, please.
请稍等。
Hold on, please.
请稍等。
Let me see if hes here. Hang on.
O.K.
?
我看看他在不在。等一下,
好吗?
情况十:对方打错电话
Can I speak to Alexander
Walker
?
我可以和
Alexander Walker
说话吗?
Alexander
Walker
?
Im
sorry,
but
theres
nobody
here
by
this
name.
Alexander
Walker
?
抱歉,
这里没这个人。
Im sorry. Im afraid youve
got the wrong number.
抱歉,
恐怕你打错电话了。
What number did you
dial
?
你打几号?
情况十一:跟对方要求跟
(打电话的人)刚刚已经通过话的人再讲话
Can you put Daisy back
on
?
I forgot to
tell her something.
你能否请
Daisy
再来听电话呢?
我忘了跟她讲一件事。
Sure. Ill go get her.
当然!
我这就去叫她。
情况十二:电话没人接(或录音机)
旁人/你
(接电话的人)
Is he
there
?
他在吗?
No one is there.
没人在。
Nobody answered.
没人接。
No. I got the answering machine.
没有!
是录音机。
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情况十三:电话打不通
Did it go
through
?
(电话)打通了吗?
The line was busy.
电话忙线。
I got the busy
signals
……
电话忙线。
情况:十四:
(因自己忙等原因)请
别人去接电话
Paul, can you answer the
phone
?
Im busy.
Paul
,
你能不能去接电话?
我在忙。
Can you get it,
Paul
?
My hands
are tied. Paul.
你能不能去接电话?
我现在不能接。
Yes, dear.
是的,
亲爱的。
情况十五:接到无人电话(就是打来了却不说话的那种)
旁人/你
(接电话的人)
Who
called
?
谁打来的?
No one. He hung up on me.
没人。他把电话挂了。
Wrong number, I guess. He
hung up without saying a word.
打错了,
我想。他一句话也没说就把电话挂了。
这一篇的「电话对答篇」
整理了几个
录音机留言的参考范例。所有的例子都可以按自己的需
要混合着用。
16
、范例一
嗨!
我是
Abby.
我现在不在家。
请留言。<
/p>
Hi
!
This is Abby. Im not home right now.
Please
leave a message.
17
、范例二
嗨!这里是
555-5555.
我们现在不在。请留言。谢谢!
Hi
!
This is 555-5555. Were not here.
Please leave your message. Thank you.
18
、范例三
嗨!我是
Brenda.
我现不能接电话。请你留言。我会尽快回你的电话。
Hi
!
This is Brenda. I
cant come
to the phone at this time. Please leave a message
and Ill call you back as
soon as
possible.
商务英语:英语打电话
N
种说法篇
1
、打公用电话:
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1.
I
’
m calling from a public
phone, so I
’
ll call her
again.
2.
I
’
m not at home now, so
I
’
ll call her around three
o
’
clock again.
3. May I use your phone?
4. Would you
mind if I use your phone?
5. How do I get an outside line?
翻译
&
解析:
1.
我现在是打公用电话,我会再打给她。
2.
我现在不在家里,三点左右我会再打给她。
3.
我可以借您的电话用一下吗
?
4.
你不介意我用你的电话吧
?
5.
如何打外线
?
解析:
*1. public
phone
是公用电话,
pay
phone
也是
(
投币式
)
公用电话
;
而公用电话
亭则
是
telephone
booth.*2.
在外打公用电话就表示无法让对方回电,
所以通常会再告知下次联络时
间或方式。
*3.
有时找不到公用电话,
必要时需向商
家借用电话,
或者在别人的公司借电话时可用
以上几句。
*4. outside line
是“电话外线”
,而
extension
为电话
(
内线
)
分机。
< br>
2
、打错电话:
1.
I
’
m sorry I have the wrong
number.
2. Is
this 02-2718-5398?
3. Sorry to have bothered you.
4.
I
’
m sorry. I think I must
have dialed the wrong number.
5. Could I check the
number? Is it 2211-3344
翻译
&
解析
1.
抱歉我打错电话了。
(
打错电话通常用:
have the
wrong number
表示
)
2.
这里是
02-2718-5398
吗
?
3.
很抱歉打扰你了。
4.
很抱歉。我想我一定是打错电话了。
5.
我可以核对一下电话号码吗<
/p>
?
是不是
2211-3344?
解析:
1.
区域号码是
area
code2.
电话号码的念法:
<
/p>
02-2211-3224
念成:
are
a
code
zero-two,
two-two-one-one-three-two-two-four.*
0
可
念
成
oh
或
zero*
22
可
念
成
two-two
或
double two
3
、抱歉这么晚打来的说法:
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1.
I
’
m sorry to call you so
late.
对不起这么晚打电话来。
2. I hope I
didn
’
t catch you at a bad
time.
抱歉这种时候找你。
(
含
有希望没有打扰到你
的意思
)
3. I hope I
didn
’
t wake you up so early.
我希望这么早没有吵到你。
4.
I
’
m sorry to call you so
early.
对不起这么早打电话来。
5.
I
’
m sorry to bother you at
this hour.
很抱歉在这时打扰你。
4
、有急事时的表达方法:
1.
It
’
s urgent. Could I have
her mobilephone number?
我有急事,可不可以告诉我她的<
/p>
手机号码
?
2. Could you tell me where I can reach
her?
能不能告诉我在哪里可以找到她
?
3. This is an
emergency. I need to get in contact with him right
now.
能不能告诉我在哪
里可以找到他。
5
、若对方不在的说法:
1.
It
’
s nothing important.
没什么重要事。
2.
It
’
s nothing urgent. Thank
you ,good-bye.
没什么要紧事,谢谢您,再见。
3.
I
’
ll call her again.
我会再打给她。
4.
I
’
ll call back later.
我稍后会再打来。
5. Please ask Miss Chen to
call me back.
请陈小姐给我回电话。
6. Could you
tell her to call Carol as soon as possible?
能不能请她尽快打电话给卡洛
?
7. Ask her to call Carol at
home after seven, please.
麻烦她在七点后打电话到卡洛家。
8. Can I leave a message?
我可以留言吗
?
9. Please have her return
my call.
请她回电话给我。
10. Could you ask him to to
call me back?
可以请他给我回电话吗
?
11. Please tell
her Carol called.
请告诉她卡洛找她。
12. Let me call
back later again. Thank you.
我稍后再打电话来。谢谢你。
13. Please tell him to
phone 2233-4455.
请他给
2233-445
5
回电话
.
6
、电话答录机
:
1This is a
recording. I
’
m not at home
now. Please leave a message after the beep.
Thank you.
这是电话答录机。我现在不在家,请在<
/p>
哔
的一声之后开
始留言。谢谢
!
(*:
电话答录机
是
telephone
answering machine)
2This is Carol. Pleae give me a call
when you are free. My number is
2244-6688.
我是卡
技术资料分享
p>
WORD
格式
.
可
编辑
洛。有空请回电话给我。我的号码是
2244-6688.
对电话答录机留话时与一般留言无异,说出以下重点即可:
1.
来电者姓名
2.
来电时间
3.
来电目的
4.
联络电话或方式
7
、订购商品及询问:
1.
I
’
d like to place an order
for your party dress from your catalog.
2. May I order
some flowers?
3. How can I pay for this item?
4.
I
’
d like to buy the car on
your TV commercial.
5. Please send me your catalogue.
6. Do you have
any life Menu Magazine tenin stock?
7. How long will it arrive?
8. The Product
you sent to me is not what I ordered.
9.
I
’
m calling about an order I
placed a month ago. It
hasn
’
t arrived yet.
翻译
&
解析
1.
我想要订你们目录上的晚礼服。
2.
我可以订些花吗
?
3.
我要怎么付款
?
4.
我想要买你们电视广告上的汽车。
5.
请寄目录给我。
6.
你们
第十期的“生活菜单”还有存货吗
?
7.
需要多久才会送到呢
?
8.
你们送来的产品不是我订的东西
.
9.
我打电话是因为一个月前我订的东西。产品到现在都还没到。
解析:
1.
现
在电话或网络订购在国内也很流行,
即使是人在国内你也可以订购外国目录上的产品。<
/p>
但
在打电话前一定要先记下商品的型号及尺寸,以节省通话时间。
2.
commercial
有
(
电视、
p>
广播中的
)
商业广告之意,
也可说成
commercial film,
简称为
c.f.
。
< br>而
advertisement
则
指
(
平
面
的
)
广
告
,
p>
简
称
为
ad;
advertisement
mail
是
广
告
邮
件
;
技术资料分享